Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Adebayo Arogundade

Adebayo Arogundade

April 28, 2026

5  out of  5
rating by Adebayo Arogundade
"THIS TEAM IS AWESOME. THEY GET YOU THE BEST QUOTE AND DO NOT RUSH YOU. JACK WAS MY POINT MAN AND HE MADE EVERYTHING SIMPLE. THANK YOU"
Profile photo of Casey

Casey

April 22, 2026

1  out of  5
rating by Casey
"Very unprofessional and misleading experience with Jack Neppl-the Insurance Account Rep. I was kept on the phone for over an hour initially while caring for my infant and was pushed into a life insurance policy that was described as covering my mortgage and debts, but the details were not clearly explained. After this phone conversation, he was very pushy about leaving a great review. After completing health questions, the price increased significantly from what was originally quoted. When I raised concerns, I was told to reduce coverage to lower the cost—leaving me with a policy that no longer met the original purpose of covering my mortgage. Canceling was also extremely difficult. I emailed with no response, had to follow up multiple times, and was repeatedly asked the same questions on phone calls lasting over 45 minutes. I was questioned and pressured about my decision to cancel, including personal comments about my family and what I would do if something happened to me, which felt inappropriate. Only after I firmly stated I would switch agents was the policy quickly canceled. Overall, this experience felt pushy, inconsistent, and not transparent. If you work with this agent, I do not recommend working with Jack Neppl, the Insurance Account Rep."
We responded:
"Casey, thank you for taking the time to update your review and share your experience. I appreciate that you initially gave Jack and our team a favorable rating, and I’m sorry to hear that your experience later did not meet your expectations. At our agency, we strive to provide clear, transparent information and a respectful, supportive experience for every client. I regret that we fell short in your case and that the process felt pushy or confusing with the change in price due to underwriting decisions based on health information provided during the application process. I would value the opportunity to speak with you directly to better understand your concerns and see how we can make things right. Please feel free to reach out to me directly by phone here at the office at your convenience. Thank you again for your honest feedback. It helps us improve and serve our clients better."
Profile photo of s v

s v

April 21, 2026

5  out of  5
rating by s v
"Jack was very helpful today ! He cover all my insurance needs for auto and home and the price was right . He was able to set up payment plans for both policies without extra charges. Highly recommended. Thanks Jack !"
We responded:
"Thank you so much for your amazing 5-star review! We’re beyond thrilled that you trusted us with your personal insurance in addition to your business coverage. Jack is dedicated to making sure every need is covered and that you get the best value possible — and it’s awesome to hear he delivered just that! We truly appreciate your recommendation and look forward to continuing to serve you and your insurance needs. Thanks again for choosing us and being part of our Chris Greaver State Farm agency family! 🚗🏠🙌"
Profile photo of Rachel

Rachel

April 20, 2026

5  out of  5
rating by Rachel
"Chris was a great help. He spoke clearly and professionally."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Chris provided you with clear and professional service. We appreciate your feedback and look forward to continuing to support you with all your insurance needs!"
Profile photo of Michelle Harrison

Michelle Harrison

April 17, 2026

5  out of  5
rating by Michelle Harrison
"Great customer service. They helped with answering all of my questions and getting me the best quotes!"
We responded:
"Michelle, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Chris Greaver’s Team in Perry Hall is just a call, text, or email away!"
Profile photo of Dwayne Alton

Dwayne Alton

April 16, 2026

5  out of  5
rating by Dwayne Alton
"Absolutely amazing experience we all know car insurance very respectful personal and worked so hard to give me amazing price Chris Greaver was amazing thank you so much made my day"
We responded:
"Thank you so much for your kind words of our State Farm office! We’re thrilled to hear that Chris and the team could provide you with an amazing experience and a great price on your auto insurance. We work hard to make sure every customer feels respected and well taken care of. Your feedback truly made our day too! If you ever need anything else, don’t hesitate to reach out. Like a good neighbor, we’re here for you!"
Profile photo of Vicki Bailey

Vicki Bailey

April 16, 2026

5  out of  5
rating by Vicki Bailey
"Kenny was amazing to work with. She answered all of my questions, walked me through setting up my online account and just, in general, made switching insurance carriers easy."
We responded:
"Thank you so much for your wonderful review! We're thrilled to hear that Kenzy was amazing to work with and made the process of switching insurance carriers easy for you. It’s great to know she took the time to answer all your questions and guide you through setting up your online account. We’re grateful to have you with us and look forward to supporting all your insurance needs!"
Profile photo of Maryanne Leister

Maryanne Leister

April 15, 2026

5  out of  5
rating by Maryanne Leister
"I was looking for last minute insurance needs and Chris was able to help me! He was very thorough in reviewing the policy that would fit me best, and saved me money over my old insurance provider!! I am very much looking forward to working with him and his office for my insurance needs."
We responded:
"Thank you Maryanne so much for your fantastic review! I’m really glad I could help you with your last-minute insurance needs and find the policies that fit you best while saving you money. It means a lot to me to hear that you had a thorough and smooth experience. I’m excited to have you as part of our agency family and look forward to supporting all your insurance needs for years to come. Here’s to many great experiences ahead!"
Profile photo of Kyle Brady

Kyle Brady

April 2, 2026

5  out of  5
rating by Kyle Brady
"Jack was helpful and friendly as our family shopped for new home and auto insurance. We appreciated his communication throughout the process and are looking forward to our monthly savings with our new lower rate."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Jack was helpful and friendly throughout your family's insurance shopping experience. Clear communication and finding the best coverage at the right price are our top priorities, and it's wonderful to know you’re excited about your new savings. We look forward to continuing to serve you and your family! "
Profile photo of Niki Biggs

Niki Biggs

March 24, 2026

5  out of  5
rating by Niki Biggs
"I had such a great experience working with Chris Greaver at State Farm. He took the time to really walk me through my life insurance and short-term disability options and I never once felt rushed or overwhelmed. He was incredibly patient, answered all of my questions, and made the whole process feel simple and manageable. The biggest surprise was how great the outcome was on my life insurance policy. It actually came back with more coverage for the same price I had originally been quoted, which was such a huge win! If you want someone who is knowledgeable, thorough, and truly has your best interest in mind, Chris is your guy. I would absolutely recommend him to anyone looking for insurance guidance!"
We responded:
"Thank you so much, Niki, for this incredible review! It means the world to me to hear that you felt supported and confident throughout the process. Taking the time to make sure every question is answered and that you never feel rushed is something I truly believe in. I’m thrilled we were able to secure better coverage for you at the price you wanted—that’s exactly the kind of win I love to deliver for my clients. Your recommendation means so much, and I’m grateful to have had the opportunity to work with you. If you ever need anything else or have more questions down the road, I’m always here to help!"
Profile photo of Joseph Kipp

Joseph Kipp

March 23, 2026

5  out of  5
rating by Joseph Kipp
"Jack took the time to go over the policy. Gave me the policy I was looking and meant my price I was looking for."
We responded:
"Thank you Joseph so much for your kind words! We're thrilled to hear that Jack took the time to thoroughly review your policy and found the perfect fit for both your coverage needs and budget. We appreciate your trust in us and look forward to continuing to serve you. If you ever have any questions or need assistance, don’t hesitate to reach out!"
Profile photo of James Rowlands

James Rowlands

March 20, 2026

5  out of  5
rating by James Rowlands
"Above my expectations. Very knowledgeable! Great value!"
We responded:
"Thank you so much James for your fantastic 5-star review! We're thrilled to hear that our team exceeded your expectations and provided knowledgeable service with great value. We truly appreciate your trust and look forward to continuing to support you with all your insurance needs!"
Profile photo of eeliyah beckham

eeliyah beckham

March 16, 2026

5  out of  5
rating by eeliyah beckham
"Chris was really great to work with! Super knowledgeable and made the process very easy."
We responded:
"Thank you so much, Eeliyah! We're really glad your experience was easy and enjoyable. We’re proud to have a team that’s knowledgeable and truly cares about making the process smooth for you. Looking forward to working with you again and continuing to deliver top-notch service!"
Profile photo of Suzannah Ward

Suzannah Ward

March 13, 2026

5  out of  5
rating by Suzannah Ward
"Helpful and clear. Quick call back time."
We responded:
"Thank you so much for the kind words, Suzannah! We're thrilled to hear you found our team helpful and clear, and that we were able to get back to you quickly. We appreciate your support and look forward to assisting you anytime!"
Profile photo of Alissa Cook

Alissa Cook

March 11, 2026

5  out of  5
rating by Alissa Cook
"Emma was helpful and knowledgeable. She was patient with all my needs and changes. The icing on the cake was she was able to save me a lot of money! Thank you!"
We responded:
"Thank you for the amazing review, Alissa! It is truly the goal of Emma and our team to exceed expectations when it comes to all insurance needs. Happy to be your Good Neighbor!"
Profile photo of Walter Goolsby

Walter Goolsby

March 11, 2026

5  out of  5
rating by Walter Goolsby
"happy with service"
We responded:
"Thank you so much for the 5-stars, Walter! We hugely appreciate your feedback and we're glad you're happy with our service. If you ever want to chat about your insurance needs, we are here and happy to help! "
Profile photo of Sheena Kallam

Sheena Kallam

February 24, 2026

5  out of  5
rating by Sheena Kallam
"Very helpful and friendly"
We responded:
"Thank you so much for your kind words! We’re thrilled to hear you found Jack and our team helpful and friendly. It’s our pleasure to provide you with the best service possible here at our Perry Hall office. We truly appreciate your support and look forward to assisting you again anytime!"
Profile photo of Daniel DeCarvalho

Daniel DeCarvalho

February 23, 2026

5  out of  5
rating by Daniel DeCarvalho
"Great people, very helpful and professional! Thank you very much for your assistance and advice!"
We responded:
"Thank you for the amazing review, Daniel! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
Profile photo of Amber Owings

Amber Owings

February 23, 2026

5  out of  5
rating by Amber Owings
"Enrolling in home and auto insurance was very straightforward, the agent was very polite and the rates were great."
We responded:
"Amber, thank you so much for the wonderful review! We really appreciate your kind words and are glad to hear you found us to be straightforward and polite in addition to our great rates! If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Chris Greaver’s Team—we are always here to help!"
Profile photo of Andrea Rodríguez

Andrea Rodríguez

February 21, 2026

5  out of  5
rating by Andrea Rodríguez
"I had an excellent experience with my State Farm agent. He helped me so much with my auto insurance and was incredibly kind and patient throughout the entire process. He explained everything clearly, answered all my questions, and helped me get a very good price. I felt confident and comfortable with my decision. I highly recommend him."
We responded:
"Thank you so much for your kind words and 5-star review of our State Farm office in Perry Hall! We're thrilled to hear that your experience with us was excellent and that we were able to provide clear explanations, patience, and great service throughout your auto insurance process. Your recommendation means a lot and we're glad you felt confident and comfortable with your decision. If you ever need anything else, we're here to help!"
Profile photo of Donye Stokes

Donye Stokes

February 20, 2026

5  out of  5
rating by Donye Stokes
"Chris made the entire process of switching over simple and stress-free. He took the time to break everything down clearly, helped me understand my coverage, and ended up getting me a better policy at a lower price. I appreciate the transparency and efficiency. Highly recommend if you’re looking to save money without sacrificing coverage."
We responded:
"Thank you so much for the fantastic review! We're thrilled to hear that we could make the process of switching your policy simple, transparent and stress-free. It’s incredibly rewarding to help you understand your coverage and secure a better policy at a lower price. Your recommendation means a lot and we're always here to help whenever you need. Thanks again for trusting Chris Greaver State Farm with your insurance needs!"
Profile photo of Manjunath Hegde

Manjunath Hegde

February 20, 2026

5  out of  5
rating by Manjunath Hegde
"I just switched my home and auto insurance to State Farm. Started on their website. Based on my address got a local agent and got a quote on my email promptly. I missed to call them on the same day and called next day. The quote itself was reasonable. It was great talking to Emma and had detailed walkthrough and she took care of everything with enough time for me to back and forth with details. No pressure at all. Great office to work with. And the final numbers matched with initial quote. I'm very satisfied with the service and recommend them. Thank you very much Emma for the timely, professional service!!"
We responded:
"Thank you so much for sharing your experience with State Farm Agent Chris Greaver's Team! We’re delighted to hear that Emma was able to provide you with prompt, professional, and pressure-free service throughout your home and auto insurance switch. Emma takes great pride in ensuring every detail is clear and that our customers feel supported every step of the way. It means a lot to us that the final numbers matched your initial quote and that you’re satisfied with the service. We truly appreciate your recommendation and look forward to serving you for years to come!"
Profile photo of Larry Politee

Larry Politee

February 19, 2026

5  out of  5
rating by Larry Politee
"my name is Larry. I was talking to Jack, and he was very honest and gave me a good price. I'm very happy to be with State Farm."
We responded:
"Thank you so much for your kind words and 5 star review, Larry! We're delighted to hear that Jack was honest and helped you find a great price. We're proud to have you with our Chris Greaver State Farm Perry Hall office and look forward to continuing to provide you with excellent service. If you ever need anything, don't hesitate to reach out!"
Profile photo of Kenneth Jung

Kenneth Jung

February 18, 2026

5  out of  5
rating by Kenneth Jung
"I had an awesome experience with State Farm. Emma helped me get set up with both auto and renters insurance, and she made the whole process fast, smooth, and genuinely stress-free. She was super professional, explained everything clearly, and found me the best rates in the region without any pressure. If you’re looking for insurance and want someone who actually cares about getting you a great deal, I’d 100% recommend Emma. Couldn’t have asked for better service!"
We responded:
"Thank you so much for your wonderful review Kenneth! We're thrilled to hear that Emma provided you with such a fast, smooth, and stress-free experience. We love to hear she was professional, clear, and able to find you the best rates without any pressure. We truly appreciate your recommendation and are glad we could deliver the service you deserve. If you ever need anything else, we're here to help!"
Profile photo of Grace Brown

Grace Brown

February 6, 2026

5  out of  5
rating by Grace Brown
"Kenzy helped me with to and home insurance, and saved me 54.00 a month. She was so patient and helpful explaining everything to me. Thank you, Kenzy."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Kenzy was patient and helpful in guiding you through your home and auto insurance options and that she was able to save you $54 a month. We'll be sure to pass along your thanks to her. If you ever need anything else, we're here to help!"